Waivvia Terms of Service

Last Updated: March 23, 2026

Welcome to Waivvia.com. These Terms of Service outline the rules and regulations for the use of the Waivvia website and services.

Waivvia is owned and operated by Joseph Combs, a sole proprietor based in the United States.

By accessing this website or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use immediately. You can also see our Privacy Policy at: https://waivvia.com/privacy-policy

1. Service Description

Waivvia provides AI-powered receptionist and communication software ("Services") designed to help businesses answer calls, capture leads, and schedule appointments.

2. SMS and Mobile Communication (A2P Compliance)

Waivvia uses SMS messaging to communicate with individuals who have requested information, services, or support through our website (https://waivvia.com).

Messages are sent only to users who have explicitly opted in by completing a website form and selecting an unchecked checkbox that clearly states their agreement to receive SMS messages from Waivvia.

Types of messages include:

• Responses to inquiries submitted through our website

• Appointment scheduling confirmations and reminders

• Service updates related to requested information or services

• Customer support communications

Message Frequency:

Message frequency varies depending on user interaction and service needs.

Message & Data Rates:

Standard message and data rates may apply based on the user’s mobile carrier plan.

Opt-Out:

Users may opt out of SMS communications at any time by replying STOP. After sending STOP, the user will receive a confirmation message and will no longer receive SMS messages from Waivvia.

Help:

Users may reply HELP for assistance or contact us at [email protected].

Consent:

Consent to receive SMS messages is not a condition of purchase. Users will only receive messages after providing explicit consent through a website form checkbox.

No Sharing of Mobile Information:

Waivvia does not sell, rent, or share phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

3. Intellectual Property

All content, including but not limited to the Waivvia name, logo, branding, tagline (“Never Miss Another Call Again”), website content, and software systems, is the property of Joseph Combs and Waivvia and is protected under applicable copyright and intellectual property laws.

4. Payments and Refund Policy

Due to the digital nature of Waivvia’s services and the immediate allocation of infrastructure, setup, and AI configuration resources:

• All payments are final
• Subscription fees are non-refundable
• You may cancel your subscription at any time to prevent future billing

No prorated refunds will be issued for the current billing cycle.

5. Service Availability and Delivery

Waivvia strives to provide reliable and continuous service. However:

• Services are provided on an “as is” and “as available” basis
• We do not guarantee uninterrupted or error-free operation
• Temporary interruptions may occur due to maintenance, updates, or third-party system dependencies

Waivvia is not responsible for missed calls, lost leads, or service interruptions caused by external systems such as telecommunications carriers or internet outages.

6. Limitation of Liability

To the fullest extent permitted by law, Waivvia and Joseph Combs shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

• Lost revenue
• Lost business opportunities
• Data loss
• Service interruptions

7. User Conduct

You agree to use Waivvia services only for lawful business purposes.

You may not use the platform to:

• Engage in fraud, harassment, or deceptive practices
• Send unsolicited or unlawful communications (spam)
• Violate the TCPA (Telephone Consumer Protection Act) or any applicable communication laws

8. Force Majeure

Waivvia shall not be held liable for delays or failure in performance resulting from causes beyond reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Internet or telecommunications outages

9. Changes to Terms

Waivvia reserves the right to update or modify these Terms of Service at any time.

Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

10. Age Restriction

You must be 18 years of age or older to use this SMS service. By opting in, you represent and warrant that you are at least 18 years old.

11. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Joseph Combs
Owner, Waivvia
Email: [email protected]
Website: https://waivvia.com